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Activating this element will cause content on the page to be updated. All actions are instantly validated against eligibility rules and permissions set by your admins and supervisors. Unlike drop down options in most WFM agent portals, agents can ask more outside-of-the-box questions. Agents Assist enables your contact center agents to ask questions and get instant, compliant, and context-aware answers for daily workforce scheduling needs. Agent Assist increases agent engagement and frees supervisor time for higher value activities. Give your